Svetlana Kouznetsova (Sveta) is a NYC-based web and user experience professional. She has a BFA in Graphic Design, an MS in Internet Technology, and over a decade of project experience with national/international organizations and non-profit/educational institutions. Sveta also provides consulting services to businesses to help them make their audio, video, and events accessible to deaf and hard of hearing people. She writes articles about web design, user experience, and accessibility.