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Archive: edUi 2014

Sept. 29 - Oct. 1

Richmond, Virginia

People, Places, and Personas

Personas are often cited as critical components of any project but, like most of life, there are layers of ‘yes, but’ when it comes to how to build, use, and maintain them for your project. Even more importantly, they can take on so many shapes, sizes, and flavors it can … Continue reading »

Secrets of “Show, Don’t Tell”

Teens can smell marketing-speak a mile away. So why do higher ed sites still write things like this? “[Insert school here] delivers an exemplary learning experience that engages the best and brightest people, challenging them to meet ever-higher standards in the classroom and beyond.” “Show, Don’t Tell” means presenting sensory … Continue reading »

Don’t Kill Your Wireframes: Enliven Them Through Prototyping

We know that many approaches help us create products for people. Whether you’re working on a university-wide site redesign or improving a departmental intranet, identifying purpose, effort, & consistency require clear communication. Wireframing has held sway over UXers for the past 20 years. From its metaphoric origins in filmmaking to … Continue reading »

Crafting Delightful Broken Experiences

When your website works, users are satisfied and often return for more. But what happens when the technology powering your website fails? Websites can slow to a crawl, applications can return random errors, your server can crash, etc. Any technical failure can easily break the experience you’ve worked so hard … Continue reading »
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