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Archive: edUi 2014

Sept. 29 - Oct. 1

Richmond, Virginia

People, Places, and Personas

Personas are often cited as critical components of any project but, like most of life, there are layers of ‘yes, but’ when it comes to how to build, use, and maintain them for your project. Even more importantly, they can take on so many shapes, sizes, and flavors it can … Continue reading »

Secrets of “Show, Don’t Tell”

Teens can smell marketing-speak a mile away. So why do higher ed sites still write things like this? “[Insert school here] delivers an exemplary learning experience that engages the best and brightest people, challenging them to meet ever-higher standards in the classroom and beyond.” “Show, Don’t Tell” means presenting sensory … Continue reading »

Innovation in Large Organizations

Bringing meaningful change to large organizations runs the gamut of tasks from the merely daunting to the seemingly impossible. Change agents face obstacles like convoluted processes, crushing governance structures, legacy systems, legal and regulatory requirements, and extreme risk aversion. But all hope is not lost! Change and innovation are possible … Continue reading »

Communicating the Value of Efficient Design

You understand the value of rapid prototyping, but you can’t seem to get the message across to your partners: project managers, department heads, administrators, developers, and other designers. They’re content to read stacks of wireframes tossed over a wall and never look back. How can you get them to embrace … Continue reading »

Becoming a Change Agent

To show a return on digital investment, UX professionals need to step out from behind the screen, take a seat at the table, balance user and business needs, and create a positive environment for change. Armed with an approach I call “strategic nagging,” this is my story of becoming a … Continue reading »

Stop Doing What You’re Told

It’s easy to solve the wrong problems. Good design relentlessly questions assumptions and reframes the problem to be solved. We know this, and yet, HOW to actually reframe a problem is missing from our conversations. In this session, Stephen P. Anderson will share tips that have helped him cut through … Continue reading »

Discuss Design Without Losing Your Mind

Getting feedback from clients, teams, and stakeholders can be terrifying. We’ve all had our designs berated during painful meetings that result in nothing actionable or useful. Well wipe your brow, because critiques—and the language for discussing design—are an important part of our growth as designers. After all, progress comes from … Continue reading »
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